Our Team

Lori J. Glickman is an Instructional Design Technologist at Rutgers University’s National Transit Institute (NTI), where she contributes to the design, delivery, and evaluation of federally funded national workforce training programs. With over 25 years of experience at Rutgers, Lori specializes in instructional design, visual communication, content development, multi-platform marketing, and the creation of clear, accessible, and visually cohesive instructional materials. She also supports the development of graphics, multimedia assets, email campaigns, and web content that strengthen NTI’s brand and support national outreach.

She holds a Bachelor of Arts from The College of New Jersey. Her core competencies include instructional design, graphic design (Adobe Creative Cloud), web and branding strategy, content writing and editing, webinar production, and high-level project management.

Andrea Dixon is an experienced Senior Program Coordinator with a strong background in administrative operations, training coordination, and human resource management. Since 2019, she has served as a senior program coordinator for Rutgers University’s National Transit Institute, where she manages course logistics, collaborate with professionals in the transportation industry to bring high level training courses to employees nationwide.

She has a bachelor’s degree in communication and a master’s degree in social work, both from Rutgers University. She has over 20 years of experience working in higher education.

Rich Salerno is the Accounting Assistant at Rutgers University’s National Transit Institute (NTI). He has completed his Bachelor of Arts in Business Administration degree, and a Master of Business Administration degree at Misericordia University. He supports NTI’s financial operations by ensuring accurate and timely completion of tasks. These tasks include working closely with vendors to facilitate the submission of invoices, coordinating closely with NTI instructors to ensure their travel expense reimbursements have been processed while providing guidance and ensuring compliance with travel policies, oversee NTI Instructor payroll, as well as assist with NTI’s quarterly reporting among other financial responsibilities.

Salendria Mabrey is a Senior Program Coordinator who has been part of the NTI team since February 2020. She serves as the primary contact for coordinating the Procurement Series (I–IV) and also supports the Transit Service Planning courses. Originally from Upstate NY, Salendria earned her bachelor’s degree in English/Communications from LeMoyne College in Syracuse, and later completed her master’s degree in Communication and Information Studies at Rutgers University in New Brunswick, NJ. She is grateful to be a part of an initiative that provides training that helps improve knowledge and access as well as enhances lived experiences across the nation. In addition to her professional work, Salendria is a musician with a passion for the arts, and enjoys spending time at the Jersey Shore.

Shavona Schenck is a Program Development Specialist with Rutgers University’s National Transit Institute (NTI), supporting the development and national delivery of training programs for the public transportation workforce. With over 25 years of experience in learning and development, she specializes in instructional design, instructor development, curriculum modernization, and facilitation support across virtual and in-person environments. At NTI, she leads initiatives that strengthen instructor readiness and course quality, partnering with subject matter experts, instructors, and the Federal Transit Administration (FTA) to ensure consistent, high-impact learning experiences.

Before joining NTI, Shavona held quality management and senior instructional design, development, and facilitation roles with Fortune 500 companies and not-for-profit organizations. She holds a Bachelor of Science in Business Administration from Tuskegee University and a Master of Arts in Education/Adult Education and Training from the University of Phoenix.

Caitlin Carter is the Business Manager for the National Transit Institute (NTI) at Rutgers, where she oversees financial and administrative operations supporting federally funded transit training programs. She manages NTI’s grant lifecycle, including budgeting, FTA grant applications and reporting, subcontract and RFP administration, and audit preparation.

With nearly a decade of experience in grant and financial management, Caitlin brings deep expertise in federal compliance, financial systems, and process improvement. She works closely with the Federal Transit Administration and Rutgers departments to ensure accuracy, accountability, and efficient operations across NTI’s programs.